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FAQs

Accessing Templates 7
  • Accessing Ardens Templates
  • Auto-Consultations
  • Customising Your Toolbar
  • F12 Launcher / Favourites
  • Missing Icons
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Emails 4
  • Emailing Referrals
  • Read Receipts
  • Sending Emails + SMS Messages to Patients
  • Scanning From Your NHS.net Inbox
Journal 5
  • Amending Template Entries
  • Clinical & Administration Events
  • Tabbed Journal & Filters
  • Viewing The Patient’s Notes While Using a Template
  • Audit Trail View
Other 8
  • Icons
  • Problems & Summary
  • Shortcut Keys
  • Clinical Tree Configuration
  • Enhanced Summary Care Record-AI
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Governance 3
  • Governance
  • Sustainability
  • Patient Identifiable Data
Letters & Referrals 4
  • Letter Heads
  • OOH & Ambulance Notifications
  • Word Document Compatibility
  • Invoices
Online Services 7
  • Online Services Setup and How to Grant Access
  • Online Records - SystmOnline and Mobile App
  • Online Questionnaires
  • Appointments - SystmOnline and Mobile App
  • Medications - SystmOnline and Mobile App
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Hybrid Mail 1
  • Hybrid Mail
Investigations 1
  • Results Follow-Up
Notifcations, Tasks & Pathology / Radiology Redirection 1
  • Notifications, Tasks & Pathology / Radiology Redirection

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The owners of SystmOne, The Phoenix Partnership (Leeds) Limited, "TPP" are not affiliated with Ardens Health Informatics Limited. TPP does not endorse any of the products sold by Ardens Health Informatics Limited.


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