This is a known compatibility issue between SystmOne and Windows 10 /  Microsoft Office.

If you are having problems opening/saving Microsoft Word documents on SystmOne, please try the solution below.

Step 1

Open a blank Microsoft Word document > click 'File' top left of screen.

Select 'Options' from the blue left hand menu.

Step 2

Select 'Trust Center' at bottom of menu > click 'Trust Center Settings...'.

Step 3

Select 'Trusted Locations' from menu > click 'Add new location'.

Step 4

Paste C:\apps\tpp\temp into the highlighted box shown below.