Many practices do not realise that it is possible for a patient to appear correctly registered with a 'blue precis bar' but to not be fully registered. The patients therefore will not be included in the 'Currently registered regular patients' cohort, on which most searches and almost all payment extractions are based on. This means that there may be patients for whom you are not being paid for Enhanced Services and QOF.

Ardens have created a search to identify patients not fully registered. This can be located in the Population Reporting module > Ardens Searches > Ardens Main Searches > Appointment and Admin> Registration anomalies folder.

When you run the search and 'View results' of the report, you will see patients listed with their registration status history.

These are the patients who you are not currently being paid for. Some of them will need to be deducted, as they should not be registered with you, but some will need to be properly registered. Please contact PCSE to discuss the status of these patients and to confirm next steps.

If you require any further assistance on the process above, please contact Ardens support on: