The Care Co-ordinator template can be found under Auto-Consultation> ardens OTHER PROFESSIONALS


You can also add this as a separate button to your toolbar or add it to F12 for quick access.



Presentation section

It is important to note, the Blue Star tick box 'Seen by care coordinator' is a code required as part of the PCN DES contract and allows this code to be audited.  The report linked to this can be found in Clinical Reporting > Ardens > Team Activity > Care coordinator | Activity Last Month and also Activity Last Year.


All other coding & links on the template are optional but contain links & leaflets to assist you when talking to patients and adding notes in to SystmOne.


Record Care Co-ordinator provides a shortcut to the SystmOne relationships function so you can add Care Coordinator details such as name & contact telephone number.  Care Team & Relationships allows to you to add any other type of relationship the patient may have  such as Next of Kin etc. You will also find 'carer' codes and boxes to tick if the patient is also under care of District Nurse, Mental Health services etc.


You may also find it useful to record type of Encounter and type of Review from the drop down boxes.


The Housing drop down allows you record their status whether they are housebound or maybe live in a nursing home etc. The link next to this allows you to add further detail and specify whether they may have any difficulty with daily activities such as eating, dressing, bathing etc.


Management section

Click to open the Planning Ahead leaflet, this is a word document with information about making future decisions & plans for care.  The Leaflets button contains a list of Psychosocial hyperlinks which maybe sent to patients by copying the link and pasting as an SMS or email message.  Or click the link to print the web page.


There are drop down fields to record if a patient has been signposted to other services in the community with links to leaflets for Lifestyle & Mental Wellbeing services, some of which may have been localised for your area with contact details for services for the patient to contact directly.


Referral allows you code where a patient has been referred to, alongside this is a link to Communications for all of your local CCG referral forms (practices on Ardens Pro package only).


There are links at the bottom to record and generate a Future Care Plan


Don't forget to OK the template and Save the record when completed.