Setup

Set-Up
Once you’ve requested Ardens to be enabled, we will email you further details and ask you to complete the setup below. It is also recommended that practices...
Mon, 3 Nov, 2025 at 9:32 AM
Quick Start
Print out the Quick Start Guide below so that everyone has a copy by their computer.
Wed, 20 Dec, 2023 at 6:04 AM
Housekeeping
Last review date 03/02/2023 WARNING! By leaving a group it immediately removes all copies of shared resources and your practice will no longer have access ...
Tue, 7 Mar, 2023 at 11:14 AM
Ardens Key Performance Indicators, Escalation and Complaints
Last review date 10/03/2023 1. Key Performance Indicators Delivery Action and Timeline Non-urgent Change Request, Updates & Issues 1. Com...
Thu, 18 Apr, 2024 at 8:44 AM
Group Portal
Last review date 03/02/2023 Access can be given to a Group Portal so that relevant CCG, PCN and other group staff can log in and access an overview of the ...
Mon, 6 Mar, 2023 at 1:22 PM
Patient Identifiable Data
Last review date 03/02/2023 There are occasions when you may need to send a screenshot of parts of a patient record or a template to our Support Team. W...
Mon, 20 Mar, 2023 at 11:01 AM
Ardens Open Access Group
Last review date 16/12/2022 There are a number of Ardens templates that are 'Open Access' which any practice can use if they are not subscribed to ...
Thu, 18 Jan, 2024 at 8:35 AM
Microsoft Teams Screen Sharing Guide
Some support queries can be extremely difficult to resolve without having access to the clinical system.   Occasionally, after exhausting all other options...
Thu, 4 Jul, 2024 at 3:29 PM